your donations save lives

Every item you donate helps fund free HIV testing, treatment, and care through AIDS Healthcare Foundation. It’s a unique thrift store model where 96 cents of every dollar made goes directly into providing vital services.

We accept a wide variety of gently used items:

• Men's Clothing and Accessories
• Women's Clothing and Accessories
• Shoes (teen & adult sizes only)
• Select Furniture
• Kitchenware
• Electronics
• Appliances
• Tools
• Small Musical Instruments
• TV and Movie/Film Memorabilia
• Art Books / Novels
• Liquidations
• CDs and Records
• Estate Items
• Artwork
• Home Decor

If you have further questions about donating, call your local Out of the Closet for more detailed information. 

Yes, to ensure safety and quality, we’re unable to accept the following items:

Yes! All donations are tax-deductible, and we’re happy to provide a receipt upon request.

Yes! We offer large-item donation pick-up. Simply make an appointment by filling out a brief online form, and our friendly drivers will pick up large item donations from your home.

Nope! Just bring your items during business hours to your nearest Out of the Closet location. Many of our stores even offer drive-up donation drop-offs.

To help ensure a smooth pickup experience, please review the following donation pickup information:

• Pickup Requirements: To qualify for a free donation pickup, donors must have either at least two (2) large, accepted furniture items or a minimum of ten (10) large garbage bags or moving boxes of adult clothing and/or household items.

• Appointment Windows: We book our pickups only one week in advance. Appointment windows open every Monday at 7:30 a.m. PST for the following week's pickup dates.

• Pickup Schedule: Pickup appointments are scheduled within an all-day service window. For donors located in Los Angeles County and San Francisco County, pickups take place between 8:00 AM and 4:00 PM. For all other service areas, pickups are scheduled between 11:00 AM and 4:00 PM.

• Inside-Home Pickups: Our drivers are able to collect items from inside the home. If there is no elevator available, drivers may carry items up or down one flight of stairs only (approximately 12–16 steps).

• Package Items: Items must be gathered and packaged for pickup. Please ensure all smaller and loose items are secured in bags or boxes.  Please ensure that all fragile/breakable items (glass, mirrors, etc.) are properly packed to avoid breakage. Items not arranged, boxed, or bagged will not be picked up.

• Items We Accept: All donation pickups are complimentary services. Upon arrival, drivers will assess items to ensure they are in clean, resalable condition. Items that are damaged, heavily worn, stained, or otherwise not suitable for resale may be respectfully declined at the drivers’ discretion. Full list of items we accept can be found here.

• Certificate of Insurance: If a Certificate of Insurance (COI) is required, please request it in advance by contacting our Dispatch Office at 323-337-0715 or by emailing otcdispatch@ahf.org.

• Waiver for Inside-Home Pickups: For any inside-home pickups, a waiver provided by the drivers upon arrival must be signed prior to entering the residence.

• Tax Receipt: A tax-deductible donation receipt will be left at the donation site.

• Accidental Removal of Property Policy: Donors are responsible for identifying and separating all items intended for donation prior to the scheduled pickup. While our teams make every effort to collect only the items designated for donation, OUT OF THE CLOSET is not responsible for the accidental removal of items that were placed with, near, or among donated goods. If an item is believed to have been collected in error, donors should contact our office as soon as possible. Although we cannot guarantee the return of accidentally donated items, we will make reasonable efforts to assist in locating the item if it has not yet been processed or distributed.

• All Other Inquiries: For all other inquiries regarding a large donation pickup, please call our toll free 1800-558-8220 , local number 323-337-0715, or email us at OTCdispatch@ahf.org 
  
  

• Drop-Off Items: If you’d like to drop your donations off at a store near you, click here for a list of our Donation Centers.

Yes! All Out of the Closet locations offer free HIV testing provided by knowledgeable and friendly testing coordinators. Many of our locations also share space with an AHF Wellness Center offering fast, free HIV and STD testing, free condoms, and sexual health services—no appointment or insurance necessary.

Depending on the location, services may include STI testing, treatment, prescription refills, and primary care through AHF Healthcare Centers, AHF Wellness Centers, and AHF Pharmacies. Call your local Out of the Closet to find out what services are available in your area.

Yes! As a part of AIDS Healthcare Foundation (AHF), our locations include an AHF Pharmacy on-site. You can fill prescriptions, talk to a pharmacist, and know that your purchase supports HIV care and services.

Yes! As a part of AIDS Healthcare Foundation (AHF), many of our locations share space with an AHF Healthcare Center, which provides high-quality primary care. Call your local Out of the Closet to find out more.

Out of the Closet is part of AIDS Healthcare Foundation (AHF), and we were originally founded to act as a thrift store that also provides free, discreet HIV testing in a safe and welcoming environment. Today, many of our locations share space with AHF Wellness Centers, which offer free STD testing and sexual health services, as well as AHF Pharmacies and AHF Healthcare Centers—all working together to make care more accessible to the community.